Resolution of Billing and Auto-Renewal Errors with G Suite Mailboxes

G Suite comes with auto-renewal subscription on a yearly or monthly basis and it totally depends on the subscription which you have selected. You’ll receive a reminder email in short before the renewal payment is not paid. For yearly subscriptions, the renewal payment is attempted up to 30 days before the anniversary of your purchase to make sure that there is no interference to your mailbox service. You also can see the exact date on your Subscription page.

Additional Mailboxes

When buying an extra mailbox, you’re billed quickly and the renewal occurs on the same date as your existing mailbox subscription. The starting charge covers the period from when you have added the extra mailbox up to the renewal date on the exact subscription.

Resolution of Billing and Auto-Renewal Errors with G Suite Mailboxes


Auto-Renewal Detail:

When you sign up for a G Suite mailbox service, you’re automatically billed for the renewal of the mailbox subscription on either a yearly or monthly basis depending on the Plan purchased unless it is canceled.

For the yearly subscriptions, the renewal payment is attempted up to 30 days before the anniversary of the purchase date to make sure that there is no interference to your mailbox service. You can see the exact date in the subscriptions.

You will get the notification emails from Wix before the renewal of Yearly mailbox subscriptions to turn on the users to decide whether they should continue the service or not. Please check all mail folders including any spam folders you have.

When you are no longer want to continue with your G Suite mailbox service then you can stop any further changed just by turning off the auto-renewal.

If you change your mind then, you can easily enable the auto-renewal back on prior to the cancellation date

The renewal payment for your G Suite mailbox might have failed due to one of the below-given reasons:

⦁ The payment has been declined from your credit card provider
⦁ The credit card number provided is invalid
⦁ The credit/debit card provided has expired or has insufficient balance
⦁ The credit/debit card provided hasn’t been approved for the recurring payments
⦁ In that case, get connected with your Credit Card Company and bank to check the payment failed and update your payment details as per that.

You can Resolve Declined Payment Issues:

⦁ To resolve the payment error, it is advisable to update your payment method to complete the payment
⦁ Alternatively, get connected with your bank or credit card Company for checking why the payment is failed
⦁ If your G Suite mailbox has been canceled due to payment issues, you can re-purchased that by contacting the technical team

You can get in touch with the technical team by calling on G Suite Support Number UK. The teams are available all the time to get the issue fixed in the shortest time frame. Not only this, but you can also get the resolution of any of the G suite errors or issues. The teams are available 24x7 to help you in any manner they can.